Terms of service

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Terms & Conditions

Effective Date: 1 May 2025 | Last Updated: 30 April 2026

Please read these Terms and Conditions ("Terms") carefully before using opusvenustas.com or opusvenustas.co.uk (the "Site") or placing an order. By accessing the Site or making a purchase, you agree to be bound by these Terms.

1. About Us

OPUSVENUSTAS is an online retail store operated from:
Nana Nagar, 60 Feet Road, Gola Ka Mandir, Gwalior 474005, Madhya Pradesh, India
UK Address: London, United Kingdom, NW1
Email: opusvenustas@gmail.com
Website: opusvenustas.com & opusvenustas.co.uk

2. Eligibility

By placing an order, you confirm that you are at least 18 years of age (or have parental consent), are legally capable of entering into a binding contract, and are not purchasing goods for resale without our prior written permission.

3. Orders & Contract Formation

When you place an order, you are making an offer to purchase. A contract is only formed when we send you an order confirmation email. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, stock unavailability, or suspected fraudulent activity. A full refund will be issued in any such case.

4. Pricing & Payment

All prices are displayed in GBP (£) for UK customers and include applicable VAT where required. We accept payment via:

Credit & Debit Cards (Visa, Mastercard, Amex)
PayPal
Stripe
Razorpay
Shop Pay (by Shopify)

All payments are processed securely. We do not store your card details. Prices may change at any time without notice, but changes will not affect orders already confirmed.

5. Product Descriptions

We take care to ensure product descriptions, images, and specifications are accurate. However, slight variations in colour may occur due to monitor settings, and we do not warrant that descriptions are entirely error-free. If a product you receive differs materially from its description, you are entitled to a full refund.

6. Delivery

Delivery times are estimates. We are not liable for delays caused by carriers, customs processes, or events outside our control. Risk of loss passes to you upon delivery. Title of goods passes once full payment has been received.

7. Consumer Rights (UK Customers)

If you are a consumer based in the UK, your statutory rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013 are not affected by these Terms. You have the right to:

Cancel your order within 14 days of receipt (cooling-off period)
Receive goods that are as described, of satisfactory quality, and fit for purpose
A repair, replacement, or refund for goods that do not meet these standards

8. Intellectual Property

All content on this Site — including text, images, logos, graphics, and product photography — is the intellectual property of OPUSVENUSTAS or its licensors. You may not reproduce, distribute, or use any content without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, OPUSVENUSTAS shall not be liable for any indirect, incidental, special, or consequential losses arising out of your use of our Site or products. Our total liability to you shall not exceed the amount you paid for the relevant order. Nothing in these Terms limits our liability for death, personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. For consumers in other jurisdictions, your local consumer protection laws may also apply.

11. Changes to Terms

We reserve the right to update these Terms at any time. The version published on this page is the current version. Continued use of the Site after changes constitutes your acceptance of the updated Terms.