FAQ

Are your sizes UK sizes?

Yes, all sizes displayed on our website follow standard UK sizing. Please refer to our size guide for exact measurements.

How long does delivery take within the UK?

Most UK orders are delivered within 2–5 working days. Delivery times may vary during peak periods. Please contact us if you have any questions about your order.

How much does delivery cost?
  • Shipping costs are calculated at checkout based on your delivery location and order details.
  • Any applicable charges will be clearly displayed before you complete your purchase.
  • Free delivery may be available on orders that meet our minimum spend requirement.
  • The minimum spend required for free delivery will be shown at checkout.

For more information on delivery options, costs, and estimated delivery times, please see our Shipping Policy.

What is your returns policy?
  • Items can be returned within our 14-day returns period from the date of delivery.
  • Returned items must be unworn, unwashed, and have all original tags attached.
  • Return shipping is free of charge.

 For full details on eligibility, return instructions, and refunds, please refer to our Returns & Refunds Policy

How do I know if a dress will fit me?

Each product page includes detailed sizing information and model measurements to help you choose the right size.

Are the colours true to the photos?

We make every effort to display colours accurately, though slight variations may occur depending on your device screen settings.

What materials are your garments made from?

Fabric composition is listed on every product page so you can check materials before purchasing.

Can I track my order?

Yes, once your order has been dispatched, you'll receive a tracking link via email.

Do you sell petite, tall, or plus-size styles?

Selected collections are available in petite, tall, and curve-friendly fits. Check the product description for details.

How can I contact customer support?

Our customer support team can be reached via email. Contact us by filling out our contact form